MXM Gallery FAQ

Owned by Former user (Deleted)
Last updated: 16 Jul, 2020 by Next Limit
2 min read

1. I can't connect to the MXM Gallery from Studio or my plug-in

 Click here to expand...

You need to enter your username and password you normally use when connecting to the MXM Gallery via your web brower, in the preferences of Maxwell Studio and - if you are using a plug-in - also in MXED. Note that the username/password is not the same as for the Customer Portal. Please check first that you can login to the MXM gallery via your web browser: MXM Gallery. The login is in the upper right corner of the web page.

To enter your login information in Maxwell Studio and MXED:

  • open Maxwell Studio and MXED (found in the Maxwell install folder, or click the MXED icon on your desktop)

  • Go to File>Preferences>Materials>MXM Gallery and enter your Username and Password

 2. Downloaded MXM material gives 'Missing Textures' error

 Click here to expand...

This happens because the user who uploaded the MXM to the material gallery placed the textures in a folder relevant only to their machine, so on your machine MXED won't be able to find the textures. To fix this:

  • Go to the folder where you downloaded the MXM and double-click it to open it in MXED.
  • MXED pops up a dialog asking you to locate the textures used in the material
  • Navigate to the folder where the textures are located and choose the missing texture. If other textures used in a material are located in the same folder, MXED will continue searching in that folder for the other missing textures.
  • After you have made sure all the textures are found (go through each BSDF in each Layer of the material to make sure), click the Save & Close button (the little CD icon) in MXED to save the MXM with the new texture paths. 
  • Verify that all the textures are found for the MXM by double-clicking the MXM to open it in MXED again. No missing textures dialog should appear.


MXED/Maxwell Render/Maxwell Studio will look in the following paths to find the textures of a material:

  • in the same folder where the MXM is located

  • in a 'textures' subfolder where the MXM is located

  • in the project folder (ie where the MXS file is located)

  • in the texture paths specified in Maxwell Render/ Maxwell Studio preferences. To set these paths, go to:
    • File>Preferences>Paths (Maxwell Render)
    • File>Preferences>Materials>Textures (Maxwell Studio)