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This guide is for Node - Locked licenses ONLY which includes:

  • Maxwell Render Suite Node -lockedLocked
  • Maxwell Render Learning Edition
  • Maxwell Student
  • Maxwell for SketchUp

For Floating license install please see hereIn case you own a Floating or Faculty license instead, please see here.

Before you begin

Please see the system requirements on this page.

 

Before installing: should you install also the RLM License Server or not?

Do NOT install

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DO install

  • If you want this computer to act as a license server for your network, and you have not installed the RLM License Server on any other computer previously. After installing Maxwell and prior to launching it, for full RLM License Server install instructions on Linux, click here.

Step 1 - Installing Maxwell Render

The Maxwell package is an executable file. Download it and run it, to install Maxwell wherever you want. It MUST be run with root permissions.

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There is also a .tar.gz package for advanced users.

Step 2 - Licensing Maxwell Render

The License Activator application will open and the following licensing options will appear:

I have a license key

Choose this option if you have a license key (node locked or floating) and have not already installed the RLM server on another computer. In the next window there are two options:

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  • I want to activate the license on this computer now (needs internet connection). Use this option to activate the license on this particular computer. 
    • Enter your email/password you use for the Customer Portalcustomer gateway, then the license key which you should have gotten in an email from Salesreceived by email. If you can't find that email please check your spam folder. If you still can't find it please contact Sales us through the "Contact Sales" form in the customer portal gateway or here and request that they resend your license key. If you are connecting your computer through a proxy, you may also enter that proxy here. It is important that any firewalls you may have do not block the license activator from reaching our servers, or the license key can't be validated.
    • The license activator will connect to our servers and validate your license, after which it will store a license file in $HOME/Maxwell. Maxwell Render, Maxwell Studio, and all the plugins will check this location for that .lic file to see if Maxwell Render is licensed or not.
    • Please restart Maxwell to make sure that it is properly licensed (check the Console panel for any red error messages).
    • Enjoy Maxwell Render!

 

  • I want to activate the license on another computer not connected to the internet. Please note that the computer where the activator is running still needs an internet connection. This option simply allows you to license a different computer which doesn't have an internet connection.
    • Host ID. You must specify that computers computer's Host ID, also known as MAC adressaddress. To find it, launch Maxwell Render on that computer, and check in the Console panel for the Host ID:

    • Enter your email/password you use for the Customer Portal, then the license key which you should have gotten in an email from Salesrecived by email. If you can't find that email please check your spam folder. If you still can't find it please contact Sales us through the "Contact Sales" form in the customer portal gateway or here and request that they resend your license key. If you are connecting your computer through a proxy, you may also enter that proxy here. It is important that any firewalls you may have do not block the license activator from reaching our servers, or the license key can't be validated.
    • The license activator will connect to our servers and validate your license, after which it will pop up a Save dialog asking pop up will ask you to save the "maxwell_suite_floatingnodelocked.lic" file. Save this file somewhere on your computer, then move it to the computer you entered the Host ID for, and place it in the folder: $HOME/Maxwell on that computer. Maxwell Render, Maxwell Studio, and all the plugins will check this location for that .lic file to see if Maxwell Render is licensed or not.
    • Please restart Maxwell to make sure that it is properly licensed (check the Console panel for any red error messages).
    • Enjoy Maxwell Render!

I have installed the RLM server on a different computer and wish to access it from this computer

Choose this option only if you have a floating license key, and you've already installed the RLM server on another computer in your network. If you have a floating license and have never installed the RLM server on any computer, please choose instead the first option - "I have a license key".

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  • Name or IP, and Port. Enter the computer name, or the IP, of the computer where the RLM server is running. For the Port, you can leave the default port of 5053 or enter a different port number. Usually you need to change the port if there is an application on the RLM computer that already uses this port. Please see this page for more details on how to change the port number that the RLM server will use to serve licenses to your computers.
  • The license activator will try to connect to the RLM server that is running on the computer you specified. Please make sure any firewalls running on either this computer or the RLM one is set to allow connections to and from Maxwell Render, and the license activator.

  • Whether the license activator can connect or not to the RLM computer, it will save a "maxwell_license.lic" file in $HOME/Maxwell. This license file is a simple text file which contains only a single line of text:

Code Block
HOST computernameorIP ANY portnr

This lic file tells Maxwell Render on this computer where the RLM license server is running, and what port it should use to connect to it. You can in fact license any other computers by creating this text file yourself with the same line of text, save it as "maxwell_license.lic" and placing it in the folder mentioned above. There is no need to go through the license activator.

Note

Please note that most licensing errors at this stage happen because a firewall or router is blocking access on your network - Maxwell Render on this computer cannot connect to the RLM license computer. As a test, please try turning off firewalls on both your RLM computer and this computer, and restart Maxwell to see if it now correctly gets its license from the RLM computer. If it does, then please make sure any firewalls are set to allow incoming/outgoing connections to Maxwell Render, the RLM server, Maxwell Studio.

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I want to try the demo

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Simply choose Next for all the subsequent windows that appear, and finally click Activate. This will create a demo "maxwell_license.lic" file in $HOME/Maxwell. If you later purchase a license, please make sure to first delete this demo license file before running the license activator.

The most common licensing error messages

  • Connection error - Usually means the license activator and/or Maxwell Render is blocked by a firewall and can't reach our servers.
  • "License could not be validated" - Usually has the same cause as the above.

If you still have problems, the first thing you should do is open Maxwell (not Maxwell Studio) and look in the Console panel for any licensing errors. Then go to the licensing trouble shootingtroubleshooting page to see if the error message is listed there, and what the solution is.

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