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In this case it is very likely that you are trying to use a node-locked license with the RLM. Please bear in mind that node-locked licenses do not require an installation of the RLM server. Please follow the standard procedure for node-locked licenses here.
I cannot access the RLM web interface
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The “-n 4” flag is optional and determines the number of ping requests. If the computer is not accessible please check your network connection.
I own a
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Most probably, the license file has been stored in the wrong folder. Here is where the license file must be placed:
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Windows
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/Users/user_name/realflow
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Linux
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$(HOME)/realflow
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OS X
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/Users/user_name/realflow
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floating license,
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In this case the problem is most likely that the license file has been stored in the wrong folder. The correct location is:
| All operating systems | "rlm" directory of RealFlow's program folder |
|---|
Open the RLM's web interface in browser with http://localhost:5054 and restart the server.
I own a floating license, and at least two computers in a network. The RLM is running, but RealFlow is still unlicensed
Here you have to differentiate between the client and the computer with the RLM. Please take a look at this image:
On the computer with the the RLM installed, the license has to be stored here:
| All operating systems | "rlm" directory of RealFlow's program folder |
|---|
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If RealFlow is running on a client machine it has to "know" where the RLM server is located in your network as shown in the image above. To establish the connection you can
- either store a file on every client, called "host.lic" in the "realflow" folder in your user account's home directory (see table below). This file requires a single entry:
HOST ip_of_computer_with_RLM_installed ANY 5053 - or define an environment variable:
nextlimit_LICENSE=5053@ip_of_computer_with_RLM_installed
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Windows | /Users/user_name/realflow |
|---|---|
Linux | $(HOME)/realflow |
OS X | /Users/user_name/realflow |
Open the RLM's web interface in browser with http://ip_of_computer_with_RLM_installed:5053 and restart the server.
Check the LIC files's extension
One common possible reason the licensing process fails is that the LIC file has an additional TXT or RTF extension. This happens when the files' extensions are hidden by default. To check this, please go to your operating system's preferences and make the extensions visible. If there is an extension different from .lic, for example realflow.lic.txt, please remove the extra suffix. Then, try to open RealFlow again.
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