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In this case it is very likely that you are trying to use a node-locked license with the RLM. Please bear in mind that node-locked licenses do not require an installation of the RLM server. Please follow the standard procedure for node-locked licenses here.
I cannot access the RLM web interface
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The “-n 4” flag is optional and determines the number of ping requests. If the computer is not accessible please check your network connection.
I own a floating license, and at least two computers in a network. The RLM is running, but RealFlow is still unlicensed
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Here you have to differentiate between the client and the computer with the RLM. Please take a look at this image:
On the computer with the RLM installed please make sure that the license file is inside the , the license has to be stored here:
| All operating systems | "rlm" |
|---|
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| directory of RealFlow's |
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| program folder |
If RealFlow is running on a remote machine you should test the connection to the RLM server first (see "I cannot access the RLM web server" above). Client machines need this connection because otherwise RealFlow is considered unlicensed. Furthermore, the client machine has client machine it has to "know" where the RLM server is located in your network . This means that you have to bind the client to the RLM server.
There are two possibilities of doing this:
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as shown in the image above. To establish the connection you can
- either store a file on every client, called "host.lic"
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- in the "realflow"
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- folder in your user account's home directory (see table below).
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- This file requires a single
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- entry:
HOST ip_of_computer_with_RLM_installed ANY 5053
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- or define an environment variable:
nextlimit_LICENSE=5053@ip_of_computer_with_RLM_installed
This is the place for the (optional) "host.lic" file:
Windows | /Users/User user_name/realflow |
|---|---|
Linux | $(HOME)/realflow |
OS X | /Users/User user_name/realflow |
Is there a LIC file and is it stored in the correct folder?
Here is where the license files have to be stored:
- Floating license: "rlm" folder of the RealFlow application's directory
- Node-locked license: "realflow" folder in your user account's home directory (see table above)
Optional: If you have at least two computers and a floating license there also has to be either a "host.lic" file or an environment variable. This is necessary to bind the remote machine to the RLM server (see image above). If you want to use the file -based method then it has to be stored here:
- Host file: "realflow" folder in your user account's home directory (see table above)
Once you have changed the location of a license file please also restart the RLM server in the web interface with the “Reread/Restart Servers” button
Open the RLM's web interface in browser with http://ip_of_computer_with_RLM_installed:5053 and restart the server.
Check the LIC files's extension
One common possible reason the licensing process fails is that the LIC file has an additional TXT or RTF extension. This happens when the files' extensions are hidden by default. To check this, please go to your operating system's preferences and make the extensions visible. If there is an extension different from .lic, for example realflow.lic.txt, please remove the extra suffix. Then, try to open RealFlow again.
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