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1. How much does a license of Maxwell Render cost?

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The order did probably not go through for one of the following reasons:

  1. You tried to place an order with a credit card we do not accept. Our web shop can only process Visa or MasterCard. We can process Amex cards manually at our offices.
  2. Your bank has put a security block for foreign payments on your account. Many banks do this for security reasons, sometimes without letting you know; they refuse payments for large amounts to companies and businesses that are less known. This means that while an international payment to for example Amazon might have gone through fine, your payment to Next Limit was denied. Please contact your bank and ask them to (temporarily) remove the block, and then try to place the order again.
  3. Insufficient funds in your account.

The Next Limit sales team will be notified of the payment error and will contact you within 24 hours (within office hours) to arrange payment. No money has been taken out of your account.

12. I bought a license of Maxwell Render but I don't like it/ it is not working. Can I get a refund?

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Due to the nature of the software, refunds are generally not allowed. Next Limit provides demo versions of the product free of charge to test on your system for compatibility and features, and we cannot provide refunds after we have already issued the licenses to unlock the software. No returns will be accepted once the software has been downloaded or the license has been emailed to you.

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