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If it looks like this on your computer, try restarting it and browse to the URL: http://localhost:5054 in a browser to check if you see the RLM administration page.

If the files are still not copied to the /Users/Shared/NextLimit/rlm_nl/ folder, just drag them from the installer folder.

  • You have also found another file in that folder: com.nextlimit.maxwellrlm.plist. This file is in charge of launching the rlm service when the system boots. If you have found it in the folder above, it means the installer could not copy it into the right folder, which should be this one: /Library/LaunchDaemons/. Do it manually; you will be asked for the administrator password. After that, restart the computer to see if the RLM is finally active using the same method explained above.

  • Permissions. If it still refuses to launch, try issuing these commands through a Terminal (after entering the first command, you will see a key symbol; you should type the administrator password at that moment, although you won’t see your typing):

    sudo chown root /Library/LaunchDaemons/com.nextlimit.maxwellrlm.plist

    sudo chmod 644 /Library/LaunchDaemons/com.nextlimit.maxwellrlm.plist

  • After the steps above, it keeps refusing to launch at boot time. Currently, all the files are where they should be, but sometimes this keeps happening. You can try to move or copy the file com.nextlimit.maxwellrlm.plist to this folder instead: /Library/LaunchAgents/. In this case, the rlm service will try to launch when the user logs in instead of when booting.

  • The sturdy RLM keeps refusing to launch after logging in. The RLM does not start even when double-clicking on its executable file. These actions are already getting into the troubleshooting field, more than the manual installation, but, as this seems to be a quite common issue, let’s address it too.

    • When executing the RLM file manually it shows: “can't translate local hostname” and does not launch.

    • Open a Terminal and type hostname; it will show the hostname of the user.

    • Edit the file found in /etc/ called hosts

    • Add a line like this: 127.0.0.1 and the username as shown in the Terminal when using the hostname command; for example, if it was imac3.local the line would be 127.0.0.1 imac3.local

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