...
Connection error - This usually means the license activator and/or Maxwell Render is blocked by a firewall and can't reach our servers.
"License could not be validated" - Usually has the same cause as the above.
"License could not be saved" - This means Maxwell doesn't have enough permissions on your computer to write the license file to disk. Start the install process again, making sure to right-click on the installer and choose "Run as Administrator".
"The license is in use" - This means you have already activated your key in two different computers and you are not allowed to activate it in an additional one. If you have to activate the license for another computer (because your computer broke or had to change the hardware) please fill out the following form and send it to us: Change of license server or machine.pdfcreate a new support case asking for a reset from your portal account or use this contact form.
If you still have problems, the first thing you should do is open Maxwell (not Maxwell Studio) and look in the Console panel for any licensing errors. Then go to the licensing troubleshooting page to see if the error message is listed there, and what the solution is.
...