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General info
1. Basic trouble-shooting steps
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2. Setting up the network for optimum performance
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You should always set local temp folders. Or you can leave the settings at default in which case the temp files will be saved in the systems temp folder. The temp folder location can be customized from File>Preferences (in Manager/Monitor and each Node). |
3. Antivirus can interfere with Network rendering
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We have had reports of Network behaving strangely, eventually a Node stops communicating with the Manager and seems frozen but it is in fact still rendering. The node cannot be stopped from the Monitor either. The solution was to prevent the Anti Virus application (Avast in this case but other AV software may also cause problems) from monitoring the activity of the Maxwell install folder and the temporary folder that mxnetwork uses for network rendering. You can find out where the temporary folder is on a particular node by going to the Node UI and choosing File>Open temp folder. So please make sure in the AV software to exclude monitoring of the network temp folder and the Maxwell install folder. |
OSX
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4. File path problems when submitting a job
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5. Launching a network render in a mixed (PC/ Mac) network fails
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You should have all the files necessary for the render in a Windows shared folder on your PC, as Mac can't handle Windows network paths automatically, but not vice versa. |
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6. Files location on OSX
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All the files for a network render must be located in your user folder (or any of its subfolders) or in any secondary drive. |
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