Pricing
1. How much does a license of Maxwell Render cost?
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| Please see our webpage for the current Maxwell Render pricing. |
2. Do I have to pay to upgrade my Maxwell V1, V2, V3 or
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V4 license to
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V5?
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| Yes, Maxwell Render V4 V5 is a new major version and thus is not included in the free within-version updates that license holders are entitled to. Only current version (V4) license holders receive technical support if suscribed. Upgrade pricing information. Upgrades are cheaper than new licenses; check your account (at the Upgrades section) or contact us to learn more about the prices. |
Purchasing
1. Where can I buy Maxwell Render?
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| You can buy Maxwell Render directly from Next Limit through our secure online shop or through an authorized reseller. |
2. What will I receive when I buy Maxwell
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Render? How will I receive it?
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You will receive all purchase confirmations by email. 1) Maxwell V4 Render license email 2) Next Limit Customer Portal access email (for first-time license holders), giving you access to the software you purchased, your licenses, plus access to technical support, thousands of materials, lighting set-ups and HDRIs through our Resources site and access to the Maxwell Render forum. 3) Your invoice *Please check your spam folders if you can't find these emails after having purchased a license. |
3. Do Maxwell Render plugins come for free with the purchase of the software?
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| No, in Maxwell V4 the plugins, as well as Studio, are sold as independent products in order to provide an easier installation process and a more integrated experience. |
4. I have just placed an order. When will I receive my license?
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| No, we do not send out CD CDs or boxes: everything is delivered by email and/or downloaded from our secure website. |
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| We accept payment with a credit card or through bank transfer. We accept Visa, MasterCard and American Express for orders in the customer gateway. Contact your nearest reseller for their payment options. |
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| Our list prices are the final prices but in some cases, we are required to add sales tax/VAT (also see the FAQ about VAT and taxes, below). We do not charge any processing or shipping fees. At the time of writing, we do not charge additional credit card fees, but we reserve the right to do so if the credit card schemes increase their fees to us. If the charge on your credit card bill is higher than our list price, you should contact your bank or credit card company. |
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11. I am trying to place an order through your web shopwebshop, but I am getting an error. What should I do?
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The order did probably not go through for one of the following reasons:
The Next Limit sales team will be notified of the payment error and will contact you within 24 hours (within office hours) to arrange payment. No money has been taken out of your account. |
12. I bought a license of Maxwell Render but I don't like it
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or it is not working. Can I get a refund?
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| Due to the nature of the software, refunds are generally not allowed. Next Limit provides demo versions of the product free of charge to test on your system for compatibility and features, and we cannot provide refunds after we have already issued the licenses to unlock the software. No returns will be accepted once the software has been downloaded or the license has been emailed to you. |
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