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We have had reports of Network behaving strangely, eventually a Node stops communicating with the Manager and seems frozen but it is in fact still rendering. The node cannot be stopped from the Monitor either. The solution was to prevent the Anti Virus application (Avast in this case but other AV software may also cause problems) from monitoring the activity of the Maxwell install folder and the temporary folder that mxnetwork uses for network rendering. You can find out where the temporary folder is on a particular node by going to the Node UI and choosing File>Open temp folder. So please make sure in the AV software to exclude monitoring of the network temp folder and the Maxwell install folder. |
4. The manager does not receive the previews or the mxi files from the nodes at the end of the render
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If the manager cannot receive the preview files as well as the mxi files from the Nodes at the end of the render, most probably, the firewall is blocking the incoming connections on the computer running the Manager. You will have to create a rule in the Firewall so it allows the mxnetwork application to go through (you can find it in the Maxwell installation folder). If you are using the Windows Firewall, you can just tap the Windows key and start writing this: "Allow an app through Windows Firewall" and tap enter. In the window that will show up you have to click on the Change Settings button; this will enable the options below. Click on Alow another app... and look for mxnetwork.exe in Maxwell installation folder.
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OSX
4. File path problems when submitting a job
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