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Solution:

This issue occurs on Windows systems only. If you encounter this error when attempting to load the plugin, it means that either:

  • Maxwell Render is not installed on the machine. Download and install Maxwell Render to fix the problem.
  • Maxwell Render is incorrectly installed on the machine. Uninstall/re-install Maxwell Render to fix the problem.

If this does not solve the issue. A System Environment Variable is a value that is available to every application on your computer. As such, the MAXWELL_ROOT variable points to Maxwell's home directory, and provides the ability for any application that wishes to locate Maxwell to be able to do so. So, it is very important that it is correctly set when you install Maxwell. Usually this is no problem, but there are always cases where installation is not completely successful, and it is possible that you may need to manually create the variable. Note that you should proceed with caution when accessing Environment Variables. If you alter Environment Variables without having very specific reasons, you may encounter problems with the applications that rely on them. To view and edit your System's Environment Variables, go to: Start > right-click My Computer > Properties > Advanced > Environment variables. If Maxwell Render is installed correctly, there should be a MAXWELL_ROOT variable present.To do so, please follow the instructions on this Knowledgebase page: Install troubleshooting (FAQ nr 2 in the Windows specific section)