General
1. Can I use my standard license(s) to render in network?
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You have four licenses. It is important to understand the difference between your license file and the number of actual licenses you own. The license file is just a file where your licenses are collected. The number of actual licenses you hold is mentioned in the "licenses" field on the splash screen when you open Maxwell Studio. |
10. I've just changed my computer or my old one is unusable or lost. How can I recover my license file?
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| The license file is a license text embedded in the confirmation email our Sales Department sent you when you purchased the software. So it surely is may be still there in your email incoming folder. If doesn't, or if you get any problem to find it, please contact our Sales Department detailing all your customer information, and they will try to recover your original license information ad and send it back to you. |
Operating systems
1. Are licenses OS dependent?
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Yes, Maxwell Render does support Windows 32-bit and 64-bit. Windows 7 has both versions. |
4. How can I fix Mac OSX license issues?
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| Check that there is only one version of Maxwell Render in the system. If there is more than one version, it could cause conflicts in the license detection system. Also make sure there isn’t a version of Maxwell Render in the trash can. We strongly recommend that you empty your trash can if you are having license issues. |
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