Versions Compared

Old Version 1

changes.mady.by.user Former user

Saved on

compared with

New Version Current

changes.mady.by.user Next Limit

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Pricing

1. How much does a license of Maxwell Render cost?

Expand
Please see our webpage for the current Maxwell Render pricing.

2. Do I have to pay to upgrade my Maxwell V1, V2 or

...

V3 license to

...

V4?

Expand
Yes, Maxwell Render V3 V4 is a new major version and thus is not included in the free within-version updates that license holders are entitled to.  Only current version (V3V4) license holders receive technical support if suscribed.  Upgrade pricing information. 

...

Expand
You can buy Maxwell Render directly from Next Limit through our secure online shop or through an authorized reseller.

2. What will I receive when I buy Maxwell

...

V4?  How will I receive it?

Expand

You will receive all purchase confirmations by email. 

1) Maxwell Render V4 license email

2) Next Limit customer gateway Customer Portal access email (for first-time license holders), giving you access to the main software and all the supported pluginssoftware you purchased, plus access to technical support, thousands of materials, lighting set-ups and HDRIs through our Resources site and access to the Maxwell Render forum.

3) Your invoice

*Please check your spam folders if you can't find these emails after having purchased a license.

3. Do Maxwell Render plugins come for free with the purchase of the software?

Expand
All plugins supported by Maxwell Render (excluding 3rd party supported plugins) are free with the purchase of the softwareNo, in Maxwell V4 the plugins are sold as independent products in order to provide an easier installation process and a more integrated experience.

4. I have just placed an order. When will I receive my license?

...

Expand

The order did probably not go through for one of the following reasons:

  1. You tried to place an order with a credit card we do not accept. Our web shop can only process Visa or MasterCard. We can process Amex cards manually at our offices.
  2. Your bank has put a security block for foreign payments on your account. Many banks do this for security reasons, sometimes without letting you know; they refuse payments for large amounts to companies and businesses that are less known. This means that while an international payment to for example Amazon might have gone through fine, your payment to Next Limit was denied. Please contact your bank and ask them to (temporarily) remove the block, and then try to place the order again.
  3. Insufficient funds in your account.

The Next Limit sales team will be notified of the payment error and will contact you within 24 hours (within office hours) to arrange payment. No money has been taken out of your account.

12. I bought a license of Maxwell Render but I don't like it/it is not working. Can I get a refund?

Expand
Due to the nature of the software, refunds are generally not allowed. Next Limit provides demo versions of the product free of charge to test on your system for compatibility and features, and we cannot provide refunds after we have already issued the licenses to unlock the software. No returns will be accepted once the software has been downloaded or the license has been emailed to you.

14. For a dual, multi CPU computer or multi

...

GPU computer, how many licenses do I need?

Expand
One license covers one computer. The license is NOT per CPU, GPU or per core.