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You only have to activate the licenses on the computer running the RLM using the License Activator (first option) and the rest of the computers only have to know on which computer to look for the license; you set it using the second option of the License Activator (check here for more information)

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RLM installation

All the products will include an installer for Maxwell Render along with Studio or the plugin you bought. The RLM installer is included inside the Maxwell Render installer. At the portal, you can also find a lighter standalone installer called RLM License Server in case you are installing it on a computer dedicated to this only and you don’t want to install Maxwell Render on it (this also includes the License Activator). For more information on the installation, check this link, at the Step 1.

Note

It is only necessary to install ONE instance of RLM in your entire network and NOT on each of the computers that will run Maxwell. Installing several instances of the RLM License Server on your network will result in conflicts and possibly licensing errors.

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  • You have also found another file in that folder: com.nextlimit.maxwellrlm.plist. This file is in charge of launching the rlm service when the system boots. If you have found it in the folder above, it means the installer could not copy it into the right folder, which should be this one: /Library/LaunchDaemons/. Do it manually; you will be asked for the administrator password. After that, restart the computer to see if the RLM is finally active using the same method explained above. If it still refuses to launch, try issuing these commands through a Terminal (after entering the first command, you will see a key symbol; you should type the administrator password at that moment, although you won’t see your typing):

    sudo chown root /Library/LaunchDaemons/com.nextlimit.maxwellrlm.plist

    sudo chmod 644 /Library/LaunchDaemons/com.nextlimit.maxwellrlm.plist

  • After the steps above, it keeps refusing to launch at boot time. Currently, all the files are where they should be, but sometimes this keeps happening. You can try to move or copy the file com.nextlimit.maxwellrlm.plist to this folder instead: /Library/LaunchAgents/. In this case, the rlm service will try to launch when the user logs in instead of when booting.

  • The sturdy RLM keeps refusing to launch after logging in. The RLM does not start even when double-clicking on its executable file. These actions are already getting into the troubleshooting field, more than the manual installation, but, as this seems to be a quite common issue, let’s address it too.

    • When executing the RLM file manually it shows: “can't translate local hostname” and does not launch.

    • Open a Terminal and type hostname; it will show the hostname of the user.

    • Edit the file found in /etc/ called hosts

    • Add a line like this: 127.0.0.1 and the username as shown in the Terminal when using the hostname command; for example, if it was imac3.local the line would be 127.0.0.1 imac3.local

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You can check if the server is running by opening an internet browser window and typing the URL: http://localhost:5054 on the computer that's running the server. This will show you the RLM administration options, where you can for example check the status of a license, see which computers are using licenses, or stop/start the server etc.

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For IT managers and wanting to know more about the RLM system, how to adjust it to specific needs, or how to make different RLM compatible applications run from the same license server, please check the RLM administration manual

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