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The most common licensing error messages

  • Connection error - Usually This usually means the license activator and/or Maxwell Render is blocked by a firewall and can't reach our servers.

  • "License could not be validated" - Usually has the same cause as the above.

  • "License could not be saved" - This means Maxwell doesn't have enough permissions on your computer to write the license file to disk. Start the install process again, making sure to right-click on the installed installer and chosen choose "Run as Administrator".

  • "The license is in use" - This means you have already activated your key in two different computers and you are not allowed to activate it in an additional one. If you have to activate the license for another computer (because your computer broke or had to change the hardware) please fill out the following form and send it to us: Change of license server or machine.pdf

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